Responsible Gaming

Our Commitment to Safe Play

At c444, we believe that gambling should always be an enjoyable form of entertainment — never a source of financial stress or personal hardship. We have built our platform with a range of practical tools and policies designed to help every player in Bangladesh maintain full control over their gaming activity at all times.

Responsible gaming is not just a policy statement at c444 — it is a core part of how we operate every single day. From the moment you register to your latest session, our team actively monitors for signs of problematic behaviour and steps in with support whenever it is needed.

Age Restriction — 21+ Only

c444 strictly enforces a minimum age requirement of 21 years for all players. This is a non-negotiable rule that applies to every account, every game, and every transaction on our platform. If you are under 21 years of age, you are not permitted to register, deposit funds, or place any wagers on c444.

During the account verification process, c444 may request valid identity documents to confirm your age and identity. This is a standard security measure to protect both our players and the integrity of our platform. Players found to be underage will have their accounts immediately suspended and any balances will be handled according to our Terms & Conditions.

Deposit Limits Explained

One of the most effective ways to stay in control of your gambling is by setting a deposit limit on your c444 account. A deposit limit caps the total amount of money you can add to your account over a defined time period — daily, weekly, or monthly. Once you reach your chosen limit, no further deposits will be accepted until the period resets.

Setting a lower deposit limit takes effect immediately. If you request an increase to an existing limit, c444 applies a mandatory cooling-off period of 7 days before the higher limit becomes active — this gives you time to reconsider. We strongly encourage all players to set deposit limits that reflect what they can genuinely afford to spend on entertainment, keeping bKash and Nagad top-ups within comfortable reach.

Time-Out Feature

Sometimes all you need is a short break. c444's time-out feature lets you temporarily suspend your account for a period of your choice — from as short as 24 hours to as long as 6 weeks. During a time-out period, you will not be able to log in, deposit, or place bets. Your account balance and personal data remain safe and intact throughout.

To activate a time-out, simply contact our support team by email at [email protected] and specify the duration you need. The time-out will be applied to your account within one business hour. When the time-out period ends, your account automatically reopens — no further action is required on your part unless you wish to extend it.

Self-Exclusion

If you feel that gambling is negatively affecting your life, your relationships, or your finances, self-exclusion is a powerful tool that removes access to your c444 account for an extended period. You can choose to self-exclude for 6 months, 1 year, or permanently. During the exclusion period, your account will be fully deactivated — you will not receive any promotional emails or bonuses, and you will not be able to create a new account on c444.

To request self-exclusion, contact our support team at [email protected] with the subject line 'Self-Exclusion Request'. Include your registered username and your preferred exclusion period. Our team will process your request within 24 hours and send you a confirmation. We take self-exclusion requests very seriously and treat all such communications with complete confidentiality.

Warning Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in oneself. Being aware of the early warning signs gives you the best chance to address the issue before it becomes serious. Watch out for the following patterns in your own behaviour:

• Spending more money than you can afford on gambling and struggling to stop.
• Chasing losses — continuing to gamble in an attempt to recover money you have already lost.
• Gambling interfering with your work, studies, family life, or important responsibilities.
• Borrowing money from friends, family, or financial services to fund gambling.
• Feeling anxious, irritable, or restless when you are not gambling or when you try to cut back.
• Hiding your gambling activity from people close to you or lying about how much you spend.

Tips for Healthy Gambling

Keeping gambling healthy and enjoyable is entirely possible with the right mindset and habits. Here are six practical guidelines that c444 recommends to every player in Bangladesh:

• Set a strict budget before you start playing — and stick to it no matter what happens during the session.
• Treat gambling as entertainment spending, like going out to eat or watching a film — not as a way to earn money.
• Always gamble with money you can afford to lose. Never gamble with rent money, savings, or funds needed for essentials.
• Take regular breaks during sessions — set a timer, step away from the screen, and never play for marathon stretches.
• Never gamble when you are feeling stressed, upset, tired, or under the influence of alcohol. Your judgement is your best tool.
• Balance your gaming time with other hobbies — cricket, spending time with family, outdoor activities, or exploring Dhaka's vibrant culture.

Frequently Asked Questions